We are committed to providing superior products and service to our customers. If you are not completely satisfied, contact us and we will make it right for you. Guaranteed!
Our 100% Satisfaction Guarantee applies to the following situations:
If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products simply return it within 30-days of the invoice date for a refund. All unopened returns receive a complete 100% refund (sorry, shipping costs are non-refundable). All returned or exchanged items must be in their original box and include packing material, manuals, and accessories.
We guarantee usage and compatibility satisfaction with all of our products. Our 100% satisfaction guarantee posits that if we are unable to "prove" a satisfactory performance of the product with a test file/format/scenario, we refund 100% of the purchase price!
Our products are known worldwide for their extensive compatibility and flexibility. Given this characteristic, we always run the risk of forming unrealistic expectations. We put considerable effort in providing the correct information, so as to form accurate impression about our products and their features.
We work hard everyday to make your purchase experience and product usage pleasurable. We ensure your complete satisfaction along with a full 1-yr manufacturer's warranty.